Please bring a harness or collar for your pup while they are with us! This helps us manage pups if need be. All harnesses and collars are removed overnight.

Please bring any medications and food that they will need during their time with us. Administration is included in our pricing.

All pups must be up to date on all of their vaccinations in order to attend doggy daycare & boarding. This includes Distemper, Parvovirus, (DAP) & Rabies. Bordetella (aka Kennel Cough) is highly recommended but not required. We keep an extremely clean facility, but pup’s will be nose to nose so we cannot guarantee germs won’t spread.

Puppies must have their second round of shots.

Please communicate to us if your pup has any history of aggression. Prior to your pup’s visit we will have a discussion on a plan during their time with us. In order to keep everyone safe, we have the right to call for an early pick up and deny further bookings if your pup is putting our staff or other pups at risk. We must keep Wag a positive experience for everyone.

All dogs must be free of lice, ticks and fleas. Please do regular checks of their bodies to eliminate the spread! Talk to your vet about options to avoid extra “friends” on your pup.

If we find a tick on or in your pet’s skin, we will remove it and apply general first aid to clean it out. We will dispose of the tick and keep a picture on file.

Although we may give advice or suggestions, please always consult your vet for medical advice.

We do accept intact dog. Their play program will be determined based on their behaviour in a social group and the responses of other dogs. If a dog isn’t thriving we will discuss options with you like staff one-on-one or a slower integration timeline.

We do not accept female dogs who are in heat for the safety of them and others.

Please note that you are more than welcome to bring anything from home that will make your pup comfortable. We cannot guarantee that items will be returned in the same condition they were brought, despite our best efforts.

-Please give us at least 24 hours for daycare cancellations
-A 50% non-refundable deposit is required prior to boarding confirmation
-Our boarding facility has limited numbers to keep our boarding experience exceptional. Due to this, cancellations on short notice don’t give us time to fill that spot which can result in large amounts of lost income.

Cancellation policy for boarding is as follows:
-A 50% non refundable deposit is required at the time of booking to hold the spot
-Over 48 hours notice that deposit will become a credit on your account
-Anything less than 48 hours will result in that deposit being used to cover your pup’s booking.
**We understand that there are circumstances that require cancellations. Please communicate with us and we will figure out a plan (Ex. dog is ill)

Wag Dog Daycare does not give refunds - only facility credit.

On Paw Partner there is an online waiver. This must be signed prior to your pup attending daycare or boarding.

We do allow boarding two or more dogs together in one kennel but you must know there are risks. Wag Martensville Dog Daycare & Boarding Centre will ensure to provide the utmost care and safety for your dog(s); however, being left overnight in a new space can become stressful and unfamiliar behavior can occur. Due to this, a waiver must be signed. An alternative is having your pups board side by side in separate kennels.